Last Updated: 21/10/25
1. General Introduction
Argal (hereinafter: “the Company”) wishes to explain its policy regarding the privacy of users on the website it manages and operates – the Argal website (www.argal.co.il), including all services provided through it (hereinafter referred to, for convenience, as “the Company Website” or “the Website”).
The purpose of this document is to explain the objectives and methods of collecting and processing personal information gathered on the Company Website about its users, customers who receive services/purchase through it, and their related rights.
Important to know: Your use of the Company Website constitutes your consent to this Privacy Policy and all its terms. If you do not agree to this Privacy Policy — you must immediately stop using the Website.
If you are under the age of 18, you must obtain permission to use the Website and its services from your parents or another responsible guardian, as well as their full consent to this Privacy Policy.
Please note that you are under no legal obligation to provide personal information — provision of such information is based solely on your free will and consent.
2. What is Personal Information?
The Israeli Privacy Protection Law, 1981 defines personal information as data about an identified individual, or an individual who can be reasonably identified, directly or indirectly, through an identifying detail, such as:
- Name
- Identification number
- Location data
- Biometric identifier
- Online identifiers of end devices
- Information about physical, economic, health, social, or cultural status
This law, and the regulations enacted under it, establish the legal rules for processing personal information.
3. The Company’s Database
Information collected on the Company Website will be stored in databases owned by the Company or in systems used by the Company. Unless explicitly stated otherwise, you are not required by law to provide personal information — its submission depends solely on your will and consent.
In cases where certain services require specific information, it will not be possible to provide those services properly without it.
Contact details regarding the database are available under the “Contact Details” section of this Policy.
4. What Information Is Collected About Me, How, and Why?
A. Information You Provide Voluntarily (Service Requests or Contact Forms)
When you request services, make a purchase, or submit details — you may be asked to provide:
- Identity details (full name)
- Contact information: email, phone
- Shipping/billing address
- Purchase/service details
- Information you provide directly (forms, questions, comments)
B. Information for Managing the Relationship
When making a purchase or receiving a service, information may be collected regarding our interaction with you, such as:
- Payment details (invoice or receipt)
- Correspondence and support
- Transaction/shipping status
- Service/order documentation
C. Information Collected Automatically
While browsing the Website, we may automatically collect technical information such as:
- IP address
- Browser type and operating system
- Access times
- Pages visited
- Referral sources
- Actions performed on the Website
D. Marketing Information
With your consent, information may be used for personalized marketing — sending offers, promotions, or relevant advertisements.
5. Transfer of Information Outside Israel
If information is transferred outside the borders of Israel (e.g., cloud services hosted abroad), this will be done in accordance with the Privacy Protection Law and applicable data protection regulations. In such cases, we seek to ensure that the external service provider adheres to standards that protect information privacy.
6. Disclosure of Information to Third Parties
The Company will not transfer personally identifiable information to third parties, except in the following cases:
- Prevention of fraud or information security incidents
- Legal requirements or court orders
- Provision of complementary services (e.g., shipping companies, payment providers), where the third party is bound by confidentiality
- System operation or technical processing
- Violation of Terms of Use or unlawful activity
- Legal proceedings or claims
- Prevention of serious harm
Examples of service providers who may receive information:
- Cloud hosting providers
- Payment processors
- Email and marketing service providers
- Shipping companies
- Technical support providers
7. Information Collected by Third Parties
External services may operate on the Website to collect information, such as:
- Google Analytics (website usage analysis)
- Facebook Pixel (advertising tracking)
- External marketing tools
Information such as visited pages, duration of visit, referral sources, and user behavior may be collected by these third-party tools.
You may disable or manage these tools through your browser settings or the providers' privacy settings.
8. Cookies and Similar Technologies
The Website uses cookies and similar technologies for purposes such as website functionality, session management, preference saving, usage analysis, and personalized advertising.
Types of cookies used:
- Essential cookies – for basic website functionality
- Functional cookies – to store user preferences
- Marketing/analytics cookies – for tracking behavior and advertising
You can manage or disable cookies via your browser settings — however, this may affect certain services on the Website.
9. Information Security
The Company aims to maintain an adequate level of security appropriate to the nature of the information and potential risks, using measures such as:
- Encryption (SSL/TLS)
- Backups
- Internal access controls
- Monitoring suspicious activity
- Regular security updates
- Employee training and awareness
However, no security solution is completely immune.
10. Your Rights Regarding Your Information
Under the Privacy Protection Law, you have the following rights (subject to legal conditions):
- Right to access your personal information
- Right to rectification
- Right to deletion
- Right to restrict processing
- Right to data portability
- Right to object to processing (especially for marketing)
- Right to withdraw consent
To exercise these rights, you may contact the Company (see Contact Details below). The Company must respond within 30 days unless a legal reason for extension applies.
11. How Long Will You Keep My Information?
Information will be stored as required for the purposes it was collected and in accordance with legal requirements:
- Invoice and financial records – according to legal obligations
- Marketing data – until subscription is canceled
- Analytics data – for a reasonable period (e.g., 26 months)
- Logs and security data – as long as needed for system support and security
Information will not be deleted automatically unless requested or when no legal need for retention exists.
12. Contact Details
Company Name: Argal – Equipment for Restaurants and Hotels
Address: 20 Kibbutz Galuyot St., Tel Aviv 68166
Phone: 03-6829999
WhatsApp: 052-8994006
Email: [email protected]
Created By